Qustions and answers

What time is check-in and check-out?

Check-in: 16:00 – 20:00

If you know you will not be able to arrive by 20:00 on the day of arrival, please contact the reception at +420 607 018 028. The hotel reception is open from 8:00 to 20:00. 

Early check-in:
Possible depending on availability, fee is 500 CZK per apartment / cottage. If the apartment is not ready yet, you can use the luggage storage and in the meantime walk around the premises or sit in the restaurant.

Check-out: until 10:00

Late check-out for guests:
In the off-season and upon agreement with reception, check-out until 12:00 is possible free of charge.

  • until 14:00 – upon prior agreement with reception, fee 500 CZK

  • until 18:00 – upon prior agreement with reception, fee 1500 CZK

  • after 18:00 – upon prior agreement with reception, the guest pays for an additional night according to the valid price list

How can we pay?

We accept credit cards (MasterCard and VISA) and cash payment (only CZK) at the reception and in our restaurant. The nearest ATM is near Wellness Hotel Vista (about 300 m). 

 

Do you offer a discount for loyal guests?

Yes, if you book your next stay within 1 year from the last stay, we will add 5% discount to the price. Please, let our reservation department know so we would count it into the price of your accommodation. 

rezervace@hoteljirinka.cz

+420 601 569 735

Restaurant and wine cellar

The restaurant is located in the main building of hotel Jiřinka and offers 62 seats inside and 24 seats outside on terrace. Restaurant provides services both to hotel guests and to the public. Parents can watch their children on TV in the restaurant - there is a camera in the play corner. From the chalets/Depandance Slunečník you can walk to the restaurant in 2-3 minutes. From Depandance Větrník and chalet Maruška it is 5 minutes walk. 

Breakfast is included in the price of the apartments of the main building Jiřinka. If you are accommodated in chalets, Depandance Slunečník, Větrník or in Večernice you can order the breakfast for 180 CZK (approx. 8 €)/kids 4-15 years old/day and 220 CZK (approx. 10 €)/people from 16 years old/day. Depandance Večernice is located approx. 2 km from main building.  

You can find more information here: RESTAURANT

 

The wine cellar is opened if needed. You can book the cellar for your group in advance. Our kind caretaker (of Penzion) is more than happy to prepare a wine tasting for you (also must be arranged in advance). The presentation would be only in Czech language. 

What facilities for kids will be available?

Footboard for kids (to get to the sink) is prepared in the apartment or the chalet. Other facilities, such as small toilet seat, seat and bath for children, is available at the reception.

We can prepare a child crib (including bedding) for you in the chalet/apartment. Please, if you are interested, let us know in advance. The fee is 100 CZK/1 night. 

You can store your stollers/prams in our store room, which are equipped with cameras. 

Is it possible to buy/borrow...

Outside grill?

You can use the fire ring that is always prepared for grilling. If interested, you can order sausages in the restaurant in advance. For our guests accommodated in building Slunečník or Větrník (with big balcony or terraces) is available electric grill. The fee for borrowing is 200 CZK/1 day. 

Ski and snowboard gear?

We do not provide this service, although hire service is in cabin "Marcelka" near our penzion or in "U Slona".

Dolní Morava discount cards?

You can order this card online or in Tourist info centre in cabin Marcelka.

The Sky walk tickets?

Unfortunately not. There is a possibility to buy a single ticket or a combination with chair lift, also in cabin Marcelka.

Can I take my pet with me?

Sure, you can bring your pet with you. The fee is 400 CZK/1 night.

What wellness services are available and how to book them?

Wellness zone is located in ground floor in hotel Jiřinka. It includes whirlpool bath, Roman setlle, Finnish sauna. More information about prices and rezervation you can see here: WELLNESS 

 

How far from hotel Jiřinka is...

Apartments in Slunečník

Uphill from Slunečník to Jiřinka it is approx. 3 minutes by walking, downhill from Jiřinka to Slunečník only 2 minute (about 150 metres).

Apartments in Větrník

Approx. 350 m from hotel Jiřinka.

Apartments in Večernice

About 2 km from hotel Jiřinka and 500 m from area "U Slona". 

Chair lift

Approx. 5 minutes by walking. From hotel Jiřinka you can use the steps (shortcut) so you don't have to walk all the way around.

The nearest shop (grocery)

Approx. 5 minutes by car or 30 minutes by walking. 

When is the pool available?

You can use the pool in summer season which usually starts in June and ends in September. The weather may affect the opening and closing. For more information give us a call. 

Is hotel wheelchair accessible?

There is barrier free access to apartments nr. 102 - 106 in the main building Jiřinka and in apartments S4 - S8 in Slunečník. There are not thresholds but the apartments are not adapted because of the showers and toilets (can be seen on the pictures of apartments). 

What to do when there is nobody at the reception?

Please, knock on the door nr. 101 or call +420607018028. 

Reception opening hours: 8:00am - 12:00pm, 12:30pm - 8:00pm

Přijímáte platby z fondu kulturních a sociálních potřeb?

Ano. Stačí nám zaslat fakturační údaje a náležitosti, které ve faktuře Váš zaměstnavatel vyžaduje. 

Je možné u vás uspořádat firemní akci?

Yes, for more information please look here: TEAM BUILDINGS

Co dělat, když jsme si u vás něco zapomněli?

Pokud jste doma zjistili, že jste u nás něco zapomněli, co nejdříve nám zavolejte na recepci hotelu
na tel. č. 607 018 028. Ztráty a nálezy uchováváme po dobu jednoho měsíce a po domluvě je možné vám vaše věci zaslat kurýrní službou.

Jaké iniciativy jste zavedli pro podporu udržitelného provozu?

V Hotelu Jiřinka se snažíme co nejvíce zapojovat obnovitelné zdroje energie, abychom snížili naši ekologickou stopu a zároveň efektivně hospodařili s energiemi. Proto jsme jako jeden z klíčových kroků nechali nainstalovat fotovoltaické panely, které nám pomohou s částečným pokrytím energeticky náročného provozu hotelu i přidružených depandancí.

Na realizaci tohoto projektu přispěl Evropský fond pro regionální rozvoj v rámci Programu Fotovoltaické systémy. Díky tomuto řešení bude prakticky veškerá vyrobená elektřina okamžitě spotřebována přímo v našem areálu, přičemž přetoky do distribuční sítě budou minimální.

Tento krok je dalším důkazem našeho závazku k ekologičtějšímu provozu a udržitelnému rozvoji. 

Děkujeme, že společně s námi podporujete odpovědný přístup k přírodě.

Cleaning during your stay

Every day after 9 am a housekeeper will visit the apartments to replenish toilet paper and empty the waste bin. If you need a more extensive cleaning e.g. vacuuming, floor mopping, or bathroom cleaning, please contact the reception desk to arrange it. If your stay is 7 nights or more, we will arrange a more extensive cleaning once during the stay even without the need for a prior request. If you want to make sure you will not be disturbed in your apartment, please hang a 'do not disturb' sign on the door.

At the Větrník apartments, Večernice cottage and other cottages, we do not perform cleaning during the stay, only after prior arrangement with the reception.

Replacing used towels

Please order at the reception or directly from the housekeeper.

  • For stays of 1-3 nights, we replace towels for a fee of 30 CZK per piece.
  • For stays of 4-6 nights, we replace towels once during your stay.
  • For stays of 7-9 nights, we replace towels twice during your stay.

Will I get any benefits or discounts as your guest?

By staying with us, you gain access to exclusive discounts and bonuses for attractions and experiences around our hotel, all thanks to the SmartStay system.

Simply stop by the reception, where your discounts will be activated.
You will then receive an email with a link to log in to SmartStay.
After clicking the link, you’ll see an overview of all available benefits and rewards you can enjoy during your stay.

Once you choose a specific benefit, a QR code will be generated – just show it on-site (for example, at an attraction or in the wellness center).

Some of the most interesting discounts include:

  • 6+1 free ride on the bobsleigh track in Stříbrnice
  • 10% discount on 1 ride with the D-line chairlift in Stříbrnice
  • Gift with purchase at the Handmade Paper Store

 

MAKE A RESERVATION

We offer a wide variety of chalets and apartments, and amenities and services to accommodate those looking for an inexpensive getaway and those looking for an exquisite full service stay. Don’t settle for ordinary, come experience something special!

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