Qustions and answers

What time is check-in and check-out?

Check-in: 4:00 - 8:00 PM

Check-out: until 10:00 AM

If you have any troubles on your way here, please, call the reception (+420607018028). The opening hours of the reception are from 8:00 AM until 8:00 PM. If you know you won't be able to arrive until 8:00 PM, we can store the keys in a keybox for you. You'll simply pick up the keys and accommodate yourselves. Please, come to the reception the next morning and check-in then. 

Earlier check-in / Later check-out

If you wish to arrive outside of the check-in hours, let us know. The possibility depends on availability and departures of previous guests. If you arrive early and your apartment/chalet is not ready, we can store your luggage at the reception and you can check our compound or enjoy our restaurant, your kids can play in the playground or swimming pool (in the summer). The fee for early check-in or later check-out is 500 CZK per apartment or chalet. 

How can we pay?

We accept credit cards (MasterCard and VISA) and cash payment (only CZK) at the reception and in our restaurant. The nearest ATM is near Wellness Hotel Vista (about 300 m). 


Do you offer a discount for loyal guests?

Yes, if you book your next stay within 1 year from the last stay, we will add 5% discount to the price. Please, let our reservation department know so we would count it into the price of your accommodation. 


+420 601 569 735

Restaurant and wine cellar

In summer and winter season is our restaurant opened every day until 8 PM, in the low season usually only on Fridays and Saturdays until 8 PM. During working days is the restaurant available only for breakfast. 

Please contact our reception for current opening hours. 

Breakfast buffet is included in the price of the apartments Jiřinka. When accommodated in chalets or other apartments (Slunečník or Větrník), you can order breakfast as additional service. 

The capacity of the restaurant is 45 people. The wine cellar is suitable for maximum of 25 people. 

The wine cellar is opened if needed. You can book the cellar for your group in advance. Our kind caretaker (of Penzion) is more than happy to prepare a wine tasting for you (also must be arranged in advance). The presentation would be only in Czech language. 

What facilities for kids will be available?

Footboard for kids (to get to the sink) is prepared in the apartment or the chalet. Other facilities, such as small toilet seat, seat and bath for children, is available at the reception.

We can prepare a child crib (including bedding) for you in the chalet/apartment. Please, if you are interested, let us know in advance. The fee is 100 CZK/1 night. 

You can store your stollers/prams in our store room, which are equipped with cameras. 

Is it possible to buy/borrow...

Outside grill?

You can use the fire ring that is always prepared for grilling. If interested, you can order sausages in the restaurant in advance. For our guests accommodated in building Slunečník or Větrník (with big balcony or terraces) is available electric grill. The fee for borrowing is 200 CZK/1 day. 

Mountaing bikes?

All you have to do is to ask our nice receptionists and we will prepare the bikes for you, including helmets and kids seats. There are 8 adult bikes and 2 child's bikes available. You can also hire 2 electrobikes. 

Ski and snowboard gear?

We do not provide this service, although hire service is in cabin "Marcelka" near our penzion or in "U Slona".

Dolní Morava discount cards?

You can order this card online or in Tourist info centre in cabin Marcelka.

The Sky walk tickets?

Unfortunately not. There is a possibility to buy a single ticket or a combination with chair lift, also in cabin Marcelka.

Can I take my pet with me?

Sure, you can bring your pet with you. The fee is 500 CZK/1 night (small pets up to 5 kg are only for 250 CZK/night).

What wellness services are available and how to book them?

Wellness zone is located in ground floor in hotel Jiřinka. It includes whirlpool bath, Roman setlle, combined Finnish and infrasauna and steam sauna. In the summer you can use outside pool. There is not a possibility to combine the pool and wellness zone due to hygienic reasons. 

You can make reservations by phone: +420607018028, or e-mail: recepce@hoteljirinka.cz.

How far from hotel Jiřinka is...

Apartments in Slunečník

Uphill from Slunečník to Jiřinka it is approx. 3 minutes by walking, downhill from Jiřinka to Slunečník only 2 minutes (about 150 metres).

Apartments in Větrník

Approx. 500 m from hotel Jiřinka.

Apartments in Večernice

About 2 km from hotel Jiřinka and 400 m from area "U Slona". 

Chair lift

Approx. 5 minutes by walking. From hotel Jiřinka you can use the steps (shortcut) so you don't have to walk all the way around.

The nearest shop (grocery)

Approx. 5 minutes by car or 30 minutes by walking. 

Are there towels and bedding prepared?

Yes, we will prepare one small and one big towel per person and a bedding. If you want more clean towels during your stay, let us know at check-in. 

- stay for 1-3 nights: without providing clean towels or 30 CZK/1 towel
- stay for 4-6 nights: we will provide clean towels once per stay
- stay for 7-9 nights: we will provide clean towels twice per stay
At the reception you can borrow a pool towels that are specially for this purpose. We require refundable fee. Please, do not use regular towels from your apartments. 

When is the pool available?

You can use the pool in summer season which usually starts in June and ends in September. The weather may affect the opening and closing. For more information give us a call. 

Is hotel wheelchair accessible?

The hotel is not barrier free, there is not an elevator.

There is barrier free access to apartments nr. 102 - 106 in the main building Jiřinka and in apartments S4 - S8 in Slunečník. There are not thresholds but the apartments are not adapted because of the showers and toilets (can be seen on the pictures of apartments). 

What to do when there is nobody at the reception?

Please, knock on the door nr. 101 or call +420607018028. 

Reception opening hours: 8:00am - 12:00pm, 12:30pm - 8:00pm

Přijímáte platby z fondu kulturních a sociálních potřeb?

Ano. Stačí nám zaslat fakturační údaje a náležitosti, které ve faktuře Váš zaměstnavatel vyžaduje. 

Je možné u vás uspořádat firemní akci?

Určitě ano. Více informací najdete na stránce Firemní akce.

Co dělat, když jsme si u vás něco zapomněli?

Pokud jste doma zjistili, že jste u nás něco zapomněli, co nejdříve nám zavolejte na recepci hotelu
na tel. č. 607 018 028. Ztráty a nálezy uchováváme po dobu jednoho měsíce a po domluvě je možné vám vaše věci zaslat kurýrní službou.


We offer a wide variety of chalets and apartments, and amenities and services to accommodate those looking for an inexpensive getaway and those looking for an exquisite full service stay. Don’t settle for ordinary, come experience something special!


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